This isn’t a rare nightmare. In some Toronto condos, long elevator waits have become a daily frustration for countless residents, as highlighted in a viral video from a midtown building where lines snake down the hallway and waits pass 20 minutes during busy hours.
If you’re considering buying a condo—whether it’s your first home, your next investment, or a downsizing adventure—don’t overlook the surprising details that will shape your lifestyle. Elevator wait times can make or break your urban living experience.
Why Elevator Wait Times Matter
Most condo buyers focus on layout, view, or amenities. But elevator efficiency is just as crucial—especially in high-rise towers. Residents in some downtown Toronto buildings report average waits of 3–5 minutes during rush hour, sometimes even longer when one elevator is under maintenance.
“I lived in a 53-storey condo with 4 elevators. When one was down, the wait was 15 minutes. When two were down, it could be 45 minutes!” — Toronto resident
Frequent delays don’t just frustrate your mornings. They can impact:
- Your commute and punctuality
- Your guests’ experience
- Overall building satisfaction (and reviews!)
- Property value and resale potential
A building’s reputation for efficient elevators often attracts or deters future buyers and tenants
The Cause of Elevator Wait Times In Toronto Condos
What causes elevator congestion in condo buildings? It’s a mix of design and management:
Peak Times:
Rush hours (morning departures, evening returns) see lines grow quickly in high-rises, especially if more residents live above the 20th floor.Real-life impact: Imagine budgeting for higher fees because of a fancy pool—then finding it closed for repairs half the year!
Elevator-to-Floor/Unit Ratio:
Generally, a well-run building will have at least one elevator per 50–70 units. For example, a 20-storey tower with 3 elevators offers short waits (30 seconds), while a 60-storey building with just 4 can yield much longer delays—sometimes over 5–10 minutes.
Modern vs. Old Elevators:
Newer buildings often have faster, more efficient elevators—and some split service between low and high floors.
Maintenance & Breakdowns:
When elevators are out of service, or reserved for move-ins/outs, waits can skyrocket. Always ask about maintenance schedules and backup plans.
Pro Tips for Determining Elevator Wait Times in a Condo
Don’t learn the hard way! Use this simple checklist on every building tour:
- Benchmark Against Standards:
Elevator consultants say an ideal wait time is under 50 seconds—anything longer can indicate future issues. - Count the Elevators:
Divide the total number of units by the number of elevators to assess capacity. - Check The Floor Count:
More floors + few elevators = longer waits. - Evaluate Elevator Speed:
Newer lifts are often faster; ask the building agent for specifics. - Ask Residents — Get the Real Story:
– Tour during peak hours and talk to people who live there.
– Are they happy with the elevator service?
– Any daily headaches?
– What happens during power outages or maintenance? - Inquire About Maintenance and Upgrades:
How often do elevators break down? Any plans for modernization?
Elevator Wait Times & Your Building Choice
While elevator waits are vital, remember to weigh other essentials:
Building Reputation & Management: Well-managed condos experience fewer operational problems, including elevator delays..
Location & Transit Proximity: Walkability and easy TTC access boost your lifestyle.
Amenities & Condo Fees: Pools, gyms, and communal spaces add value, but don’t pay extra for features you won’t use.
Special Considerations for Downsizing To a Condo
If you’re downsizing, elevator reliability is even more crucial. Seniors or anyone with mobility needs should prioritize:
- Quiet floors with less traffic
- Efficient, modern elevators or fewer floors
- Move-in logistics (does building allow elevator bookings for move-in day?)
Bonus Tip: Seek buildings with service elevators that stay available during resident moves or deliveries.Walk Through Every Amenity!
Conclusion: Don’t Overlook the Small Stuff
A condo can be your dream home—or a daily source of stress. Elevators may seem like a minor detail, but for city dwellers and downsizers alike, they’re a make-or-break factor.
Questions about buying a condo? Email me: Mike@ShusterRealEstate.com.
Let’s make sure your next move is the perfect fit!
